Senior Manager, Underwriting and Issuance - Insurance 

Cyberjaya, Selangor, Malaysia

About Our Client

A Global CoE that provides Insurance Operations supporting countries across APAC markets.

Job Description

• Responsible for managing strategic planning, turn-around-time, resources, and develop team members to achieve New Business Underwriting targets.
• Assist Section Head to oversee and manage the overall functions involving planning, organizing and implementation of work processes to meet the departmental set service standard and company goals.
• Proactively develop continuous improvements for Credit Life process to ensure operational readiness to support Partnership Distribution business
• To cultivate customer focus culture among the team and ensure efficient and effective process flow via process improvement/ enhancement to support business growth.
• Maintain New business & underwriting qualities and provide premier level service and support to relevant distribution channels.
• To lead the team to deliver the agreed Services Level Agreement (SLA) on the turnaround time and accuracy.
• Ensure the teams response promptly to enquire from all sources. Cultivate the mindset of putting customers in mind during processing to eliminate potential inconveniences to the customers (both the intermediaries and the policy holders).

The Successful Applicant

• Experience in Life Insurance
• Experience in Underwriting
• Certifications or Licenses - LOMA (ALMI/ FLMI) or other equivalents
• Experience in people management leading large teams (15-20 headcounts)
• Experience in stakeholder engagements regionally
  
  

What's On Offer

• Attractive renumeration package (RM16,000-RM18,000)
• Top Tier Employee Benefits
• Global Stakeholder Exposure